When an Email Fails in Conversations, You Can Finally Tell Why

Kisho Franklyn

Published on: 05/13/2026

Failed emails in Conversations now show clear, plain-language error messages with details that open in a new tab — so you can fix and move on.

When Your Rep Jumps Into the Chat, the Automation Gets Out of the Way

Kisho Franklyn

Published on: 02/11/2026

The Goal action now supports “User Replied” — the moment a team member answers, the contact skips the rest of the automated sequence.

Automations

Kisho Franklyn

Published on: 02/04/2026

Savage AI now drafts a suggested reply in the background the moment a message lands — ready to review, edit, and send the second you open the chat.

Savage AI